Shipping policy
We aim to process and deliver every order safely and efficiently.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery
Delivery times may vary depending on the destination and courier service.
- UAE: Estimated delivery within 2–5 business days
- International: Estimated delivery within 5–10 business days
Delivery times are estimates and may be affected by customs, public holidays, weather, or circumstances beyond our control.
Shipping Fees
Shipping fees are calculated at checkout based on the delivery destination and order details.
Tracking
Once your order has been shipped, you will receive tracking information when available.
Incorrect Address
Customers are responsible for providing accurate delivery information. We are not responsible for delays or additional shipping costs caused by an incorrect or incomplete address.
Customs & Duties
For international orders, customs duties, taxes, or other applicable fees may be charged by the destination country. These charges are the customer’s responsibility.
Delayed or Lost Orders
If your order is delayed or appears to be lost, please contact us so we can assist with the courier investigation.
By placing an order, you acknowledge and agree to this Shipping Policy.